Support Coordinator (WordPress)

We’re seeking a Support Coordinator who wants to make a positive impact on the world by helping to ensure we provide a highly-organized, empathetic, top-notch support experience for our clients. 
Why work at Yoko Co?
Do good, better: We exclusively serve clients who make a positive impact on the world. This is your chance to build things that help create a better place for all of us.
4-day work week and lots of holidays. Mondays are flex days, meaning you’re free to take them off if you’re caught up on your work. Plus, we’re closed for nearly a full week at Thanksgiving (November), and two weeks at the end of the year, plus a bunch of other days, too. Work-life balance FTW!
High performance, no jerks. You’ll collaborate with good people who believe in doing great work.
Best Place to Work (and that’s not just our opinion). We’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal.
We value team members who are motivated by our mission and driven to make a positive impact. If you have a passion for excellence, a growth mindset, and a commitment to collaboration, we’d love to hear from you. 
As a Support Coordinator, you’ll be responsible for ensuring that our support team stays on track and our clients remain happy. You’ll manage communication between clients and our technical team, keep support requests moving forward, and occasionally coordinate with other departments.